Privacy Notice

We collect the following personal data to provide our Spanish-teaching services:

• Identity and contact: name, email, phone.
• Emergency contact: name, phone, relationship.
• Class data: level, preferences, schedule, enrollment and payment history.
• Payments: amount, currency, date and method of each payment and, when you pay online, the reference Stripe or PayPal gives us. If you turn on automatic payments, also the card brand, its last four digits and expiry date, and the record of your authorization.
• Terms: when you accept our terms in the portal, the date, the version you accepted and the browser you used.
• Image and voice: class recordings and, only with your permission, marketing photos or video.

We never see or store your full card number or your PayPal password: you type them on Stripe’s or PayPal’s own page.

You have the right to Access, Rectify, Cancel, or Object (ARCO) to the processing of your personal data, and to revoke your consent at any time.

To exercise these rights, email office@kaylista.com with your request and a way to verify your identity. We will respond within the terms set by the LFPDPPP.

If you request cancellation of your data while you are an active student, please note that a minimum set of data (contact information, class and payment records) is necessary for us to continue providing the service you’re enrolled in, and may be retained on that legal basis even if cancellation is requested. We will remove or anonymize any data that is not strictly necessary to maintain your enrollment (such as how you heard about us, referral information, or internal notes) and confirm in writing what was retained and why.

If you wish to fully cancel your data, we will first need to end your enrollment, after which the applicable data will be deleted or anonymized, except for records we are legally required to keep (such as invoices and payment records under Mexican tax law).